Help & Answers

Frequently Asked Questions

Everything you need to know about offline reliability, thermal printers, hardware compatibility, and license options.

Yes, completely. InfoOS is built natively as an offline-first Windows desktop application. Billing, inventory deductions, receipt printing, kitchen KOT routing, and barcode scanning all run locally from your machine's SQLite database. When internet is restored, automatic cloud backup syncs your transaction logs in the background without freezing the screen.

Still have questions about your store setup?

Our technical team is ready to answer questions about specific printer models, barcode hardware, and custom rollout requirements.