Privacy Policy

1. Information We Collect

When you interact with the InfoOS website and licensing service, we collect:

• Account Registration Data: Your name, email address, phone number, and business name required to issue and verify software licenses.
• Billing & Payment Information: When purchasing a subscription, payment credentials are processed securely by our PCI-compliant payment partners (e.g. Stripe or Razorpay). InfoOS never stores your credit card numbers.
• Voluntary Cloud Backups: If you enable Cloud Backup Sync, your encrypted store snapshots are transmitted over TLS 1.3 and stored in encrypted cloud vaults exclusively for your restoration needs.

2. Local Data & BYO AI Key Privacy

If you activate the AI Store Assistant feature with your own API key (such as Google Gemini or OpenAI):

• Your API key is encrypted and stored strictly in your local Windows application settings.
• Queries and prompts are dispatched directly from your terminal to the AI provider’s official endpoint.
• InfoOS servers never intercept, log, or store your AI prompts or private business questions.

3. How We Use Information

The minimal information we collect is utilized strictly to:

• Validate active software seats and issue terminal activation keys.
• Deliver critical application security updates and bug fixes.
• Provide technical support and troubleshoot printer or database issues when requested.
• Comply with statutory tax and accounting requirements for software licenses.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards. All cloud data exchanges use TLS 1.3 encryption. Optional cloud backups are protected with AES-256 encryption at rest.

5. Your Data Export & Deletion Rights

Because InfoOS stores your database locally, you always retain 100% ownership of your business records. You can export your data in `.csv`, `.xlsx`, or raw `.sqlite` format at any time directly from the desktop settings. You may request account deletion at any time by contacting our privacy team.